Contactless holds pickup 24/7 at Rockwood and Woodstock libraries
Pick up your holds when it’s convenient for you at self-service lockers.
Where are the lockers located?
Rockwood Library — on the east side of the building, adjacent to the front entrance.
Woodstock Library — rear of building, accessible from the parking lot.
How do I select a locker?
When you place a hold in the online catalog, select your pickup location as either:
- Rockwood Hold Lockers
- Woodstock Hold Lockers
Please note: If you select the main Rockwood or Woodstock location, then your holds will be routed for inside pickup, not locker pickup.
How long will I have to pick up my holds once they are ready?
How many items fit into a locker?
About three. You will be notified if any of your items are too large to fit into a locker. If you have more than three items, you might have multiple lockers to check.
How do I pick up my items from a locker?
- Wait for a library notice that your holds are ready to pick up.
- Arrive at the lockers.
- Touch the screen to start the process.
- Scan your library card or manually enter the library card number. Enter your password on the touchscreen.
- The locker door will pop open.
- The screen will prompt you if there are more items for you in other lockers.
- Remove your hold(s).
- Shut the locker door(s).
Are my items already checked out to me when they’re placed in the locker?
Items will be checked out to you and be listed on your account when you retrieve the items from the locker. If you do not pick up the items, they are not checked out to you.
Can I return items in the lockers?
No. Please place returns into the bookdrop.
Do I need my library card to pick up my items at the locker?
You need either your library card or your library card number. You also need your password.