Apply now for discounts on internet service and devices

New federal Emergency Broadband Benefit program offers low-income consumers discounts for high speed internet or laptops and other devices. If you live in Multnomah County, you could get:

  • Up to $50 per month for internet service
  • $100 to buy a new laptop, desktop computer or tablet through a participating provider

Find out if you qualify

You qualify if your household income is at or below 135% of the federal poverty guidelines

Qualifying income levels:

Number of people in household Income
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
7 $54,162
8 $60,291

For each additional person, add $6,129.

You may also qualify if you or a member of your family:

  • Gets free or reduced-price school breakfast/lunch.
  • Lost income due to the COVID-19 pandemic.
  • Received a federal Pell grant for 2021.
  • Meets other criteria.

See if you qualify.


Apply online, pick up a paper application at any Multnomah County library, or visit or call a participating provider:

  • AT&T: 800-331-0500
  • Comcast Xfinity: 800-934-6489
  • Comcast Internet Essentials: 855-846-8376
  • Human-I-T: 888-391-7249  
  • T-Mobile: 800-866-2453
  • Verizon: 800-922-0204 
  • Ziply Fiber: 866-699-4759 

Get help

If you need help, visit your library or call:

  • Multnomah County Library: 503-988-5123
  • Emergency Broadband Support Center: 833-511-0311
  • Community Information Center: call 211 
  • Portland Customer Service Program: call 311


I have been approved but everyone I call to get my device has no knowledge of what or who to direct me to.

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