Catalog > Problems logging into your account?
Problems logging into your account?
You may not be able to access your account if you do not have one of the recommended browsers below. If you are using a browser that is not listed below, you can use the airpac to access your account and the catalog.
WebTV users may have problems accessing the most recent version of the catalog and should try the airpac to access their account.
Troubleshooting
Recommended Browsers
- Mozilla Firefox version 0.8 and higher
- Microsoft Internet Explorer version 6 (but see information above)
- Microsoft Internet Explorer version 7 and higher
- Netscape Navigator version 6.1 and higher
- Opera version 7.0 and higher
- Safari for Macintosh
- Mozilla Camino for Macintosh
Settings
All Browsers
- Enable cookies
- Enable Java
Internet Explorer
- Set security at "medium" or lower
- Set privacy at "medium" or lower
- "Override automatic cookie handling" should NOT be checked
- Content Advisor should NOT be enabled
Problems with Forgot Your Pin? feature
To reset your PIN online, your library account must be current and contain an e-mail address. If you cannot reset your PIN online, please visit any Multnomah County library.
